Reclaiming Value Through Reverse Logistics

The term “reverse logistics” applies to the process of moving goods for the purpose of extending the product's lifecycle, recapturing value, or ensuring proper disposal. A key part of a company's inbound shipping, reverse logistics encompasses everything from returns policies and procedures to product repairs, refurbishment, recalls, recycling, and product disposition. Recapturing profits is a…

Time to Focus on Returns

It likely will come as no surprise to the high-tech and electronics industry that electronic equipment is the second highest consumer returns category after apparel. Now, with the 2012 holiday shopping season behind them, many electronics retailers and manufacturers are experiencing one of the highest volumes of returns they are likely to see all year…