How to Build Consumer Loyalty

Consumer electronics manufacturers are grappling with a vexing issue: how to make consumers more loyal to their products and companies. New Accenture research explored this question and arrived at three recommendations: First, manufacturers need to focus more on developing new, cohesive business models called “superstacks”; second, they should create more sophisticated social media programs; and…

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Who Else Feels the Apple/Samsung Verdict?

One reviewer of Samsung’s Galaxy Note 10.1 griped that {complink 4751|Samsung Electronics Co. Ltd.} has too many Galaxy products, all of which will likely be affected by last week’s US court ruling that Samsung infringed on {complink 379|Apple Inc.}’s patents. So far, the ruling has not included an injunction preventing Samsung from selling its products…

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What the Apple-Samsung Case Wasn’t About

One of the more fatuous stories to pop up lately in the New York Times hit the streets today. In the wake of Apple’s $1 billion judgment against Samsung’s (and many other companies’) imitations of the iPhone, reporter Nick Wingfield uncovered, in the mobile phone industry, widespread pessimism about the future of “innovation.” (See: Apple…

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Apple Scores a Pyrrhic Victory

{complink 379|Apple Inc.} has scored a victory it may eventually regret. A California jury has awarded the company a tad above $1 billion in a lawsuit against Samsung Electronics Co. Ltd. (Korea: SEC), which was found liable of “willful infringement” of Apple’s wireless patents. Rick Merritt has been covering the court proceedings extensively at a…

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Seagate Unfolds Strategy for Emerging Markets

One of Thailand’s biggest electronics sectors is hard disk drive production. Last year’s flood wreaked havoc on the industry’s supply chain, especially in the case of top-tier players like {complink 4842|Seagate Technology LLC} and {complink 6308|Western Digital Corp. (WD)}. In a previous blog, I highlighted some of the problems high-tech companies face in Thailand as…

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Robots Take the Next Step in Automation

Companies have finally developed robots dexterous enough to assemble consumer electronics products, such as smartphones, according to The Wall Street Journal. Although robots have been used for years in industrial manufacturing, until recently they weren’t flexible enough for intricate products or easy enough to reprogram. In the quick product life cycles of small consumer electronics…

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