Delivering a B2C Customer Experience in a B2B World

Customer experience matters more than ever because today’s consumers expect greater responsiveness in their daily lives. A much-quoted study by experience management services firm Walker Information predicted that by the end of 2020, customer experience will have overtaken price and product as the key brand differentiator. This reality also is reflected in expectations in the…

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ECIA Completes Phase One of Design Registration Initiative

Design registration has been an important process for the electronic component industry for over three decades, serving manufacturers, manufacturer representatives and distributors. ECIA’s Global Industry Practices Committee recently completed Phase 1 of activities to analyze the current state of the process with a goal of improving and modernizing the practice. “This work group study had…

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Sourcengine Integrates Quote and BOM Tools

Sourcengine, the electronic component industry’s leading e-commerce marketplace, today announced that it has integrated its ‘Quote It’ RFQ functionality with its BOM (Bill of Materials) Tool to simplify the component sourcing process for manufacturers and other purchasers. The integration of these two tools bridges the existing, negotiation-intensive purchasing process with the e-commerce-based future of component sourcing. “The…

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Vanderheyden to Lead TTI Expanded Services Team

TTI, Inc. a specialty distributor of electronic components, today announced the expansion of their traditional supply chain services team to include sales enablement and field integration. Heading the new discipline will be TTI Senior Vice President, Tom Vanderheyden. According to TTI Americas President, Don Akery, “Being a best in class supply chain services provider has…

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ECIA Welcomes The Electrocomponents Group as a Global Member

Electronic Components Industry Association (ECIA) is pleased to announce that  Electrocomponents plc (LSE:ECM), a global omni-channel solutions partner for electronics, industrial and automation customers and suppliers has joined the association as a global member, along with its subsidiaries Allied Electronics & Automation (Allied), a distributor of automation and control, electronic, electrical, mechanical, and maintenance products…

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Sager Introduces Electronic CAD File Accessibility in Online Catalog

Sager Electronics, a leading North American distributor of Interconnect, Power, Electromechanical, and Thermal solutions and provider of value-add solutions, today announced the addition of ECAD (electronic computer-aided design) files to its sager.com and power.sager.com product catalogs. Sager Electronics worked with SamacSys, a Supply Frame company, to implement this new tool. SamacSys is the leading developer…

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Rutronik and Kemet Sign Global Partnership

With its extensive range of products such as MLCCs, tantalum, film, and electrolytic capacitors, as well as inductors, varistors, and sensors, KEMET Corporation, part of the YAGEO Group and a wholly-owned subsidiary of YAGEO Corporation, now complements the active and passive portfolio of Rutronik Elektronische Bauelemente GmbH. The franchise applies worldwide and enables both companies…

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Texas Snowstorms to Disrupt Electronics Supply Chain

The snowstorms in Texas have led to a 133-car pileup, nearly a half-million without power, and millions in the state under boil-water notices. The storms’ impact on semiconductor fabrication plants in the Lone Star state has also received attention. “The storm-related power outages in Texas could have a mind-blowing impact on fabs and, in turn,…

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