ECIA: Component & Product Demand Surges to Dramatic High

Optimism in the electronics market is surging, according to ECIA, bolstering data from a national manufacturing index that reached a 37-year high in March. The ECIA’s Electronic Component Sales Trend (ECST) monthly survey, which assesses month-to-month sales growth sentiment, leapt up between 26 and 27 points in component and end-market measures from February to March.…

Electronics Industry Welcomes Supply Chain Review

Unsurprisingly, the electronics industry is reacting favorably to President Biden’s executive order to review critical U.S. supply chains. The Covid-19 pandemic exposed the United States’ dependence on foreign supplies including semiconductors and materials used in PPE, medical tests and pharmaceuticals. Reliance on foreign sources is not a new issue in electronics but tariffs, the China-U.S.…

Delivering a B2C Customer Experience in a B2B World

Customer experience matters more than ever because today’s consumers expect greater responsiveness in their daily lives. A much-quoted study by experience management services firm Walker Information predicted that by the end of 2020, customer experience will have overtaken price and product as the key brand differentiator. This reality also is reflected in expectations in the…