e-commerce, Covid-19, Logistyx

How the Covid-19 Pandemic is Driving E-Commerce  

For the last 10 years, e-commerce has been increasing worldwide by approximately 20 percent each year. While it’s too early to forecast e-commerce growth for 2020, with Covid-19 restrictions prohibiting brick-and-mortar retail, online shopping is experiencing significant growth and could be poised to exceed the 20 percent figure. In fact, retail platforms globally experienced a…

manufacturing, resiliencyomnichannel, distribution, customers, band, loyalty

6 Pros and Cons of an Omnichannel Distribution Strategy

An omnichannel strategy is great for customer service, but it can be challenging to implement. Omnichannel requires a fine-tuned system that functions across multiple channels, mostly in-store and online. No matter where the customer interacts with the company, the experience is the same. This strategy isn’t to be confused with multichannel marketing, which only uses…