Omnichannel Retail Stresses Demand New Tools

Delivering an omnichannel experience to customers has become newest Holy Grail for retailers. At the same time, trying to use old tools and processes to meet these new service level demands creates nothing but headaches. Omnichannel refers to the standard of offering a seamless brand experience to the consumer across all channels: retail store, Internet,…

North America’s Consumer Battery Collection & Recycling Leader Continues Year-Over-Year Growth

Atlanta/Toronto – Call2Recycle, Inc., North America’s first and largest consumer battery stewardship organization, increased its total weight of material collected in 2014 for an 18th consecutive year.     With nearly 12 million pounds (5.4 million kilograms) of batteries and cellphones collected through Call2Recycle’s network in both the United States and Canada in 2014, the organization…

6 Steps to Closing the Reverse Logistics Loop

To get the most out of reverse logistics efforts, electronics OEMs need to create a closed loop system that maximizes product and material management. That can take time and effort, but can result in substantial return on investment. “Typically, when an OEM, who has the biggest responsibility for reverse logistics and the largest investment in…

Know What High-Tech Online Shoppers Want

Accelerating growth in demand for high-tech products these days puts unprecedented pressure on manufacturers to understand their online consumers' preferences and purchasing behaviors. We now know that customers demand greater flexibility and convenience from pre-purchase to delivery and post-purchase, and they want a better mobile experience. These are a few of the findings of the…